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Existing clients can open and track tickets in the portal, or start a remote session so a technician can see your screen. Everyone else — start with a chat.

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  • Chat with our assistant

    Get answers right away. Our AI assistant can help with common questions and simple fixes, and hands you to a person on the crew whenever you need one.

  • 02

    Client Portal

    Open a ticket, check status, view invoices and history.

    Sign in to the portal (opens in a new tab)
  • 03

    Remote Support Session

    A technician will give you a session code. Then click here to connect.

    Start remote session (opens in a new tab)
  • 04

    Device Check-in

    Dropping off a device? Check it in ahead of time.

    Check in a device
  1. STEP_01

    Reach out — chat, portal, email or remote session.

  2. STEP_02

    We triage and confirm scope and timing with you.

  3. STEP_03

    A technician fixes it remotely or on-site.

  4. STEP_04

    We follow up to make sure it stays fixed.

Start a conversation